Ace Head Office
CEO: Stephen Raff
Stephen Raff - Prior to setting up Ace Body Corporate Management Pty Ltd, Stephen had many years experience as a National Training Manager, Sales Manager and Administration Manager and was heavily involved in Sales and Marketing areas. He has been particularly experienced in conflict resolution and is well read on personality styles and people management. Whilst the company has been in existence for over 14 years Stephen has taken an interest in Bodies Corporate for a total of about 20 years and is President of the Owners Corporation Victoria institute for strata managers. A long time resident of the southern suburbs, Stephen enjoys social tennis, socialising and fishing.
National Training Manager: Julie McLean
Julie McLean has over 20 years experience in the building construction industry. She has been involved in design and construction of mechanical services for commercial buildings and has managed building services for leased premises, as well as a NATA quality system for a scientific organisation. Julie is also a Fellow Strata Manager (FSM) and has been with an Ace manager for over 10 years. Julie has many interests such as being a Girl Guide Leader for the Highett Girl Guides, tennis and sailing.
Senior Body Corporate Advisor: Ray Easterbrook
Ray Easterbrook previously worked in the childcare industry as an owner/manager of multiple childcare centres. Ray was also a body corporate secretary for many years, which ultimately led him to become an Ace Body Corporate franchisee. As a long time resident living near the beach, he is well aware of the harsh conditions experienced and is a specialist in the area. He has been an Ace manager for over 10 years and is a CPSM. His interests include football and dining out.
National Business Development Manager: Richard Hentworth
Richard Hentworth completed a Bachelor of Business degree in his hometown of Brisbane. He has over five years experience in marketing roles and over five years experience in Business English lecturing/training in Japan and China. He has attained a Real Estate Agent Representative (Victoria), Certificate IV in Property Services (Operations), and has previous experience in strata management.
As National Business Development Manager at Ace, he is responsible for Ace workshops, meetings, newsletters, website, database, document maintenance, online media, online marketing, publicity, general marketing, developer proposal assistance, event management, franchise expos, and liaising with franchisees for support.
His interests include travelling, hiking, kayaking, cooking vegan food, playing golf, reading and watching movies.
Vivian Chen: Executive Assistant
Prior to joining Ace, Vivian worked as a Senior Translator in a law firm and a Personal Assistant to a General Manager in an international waste management company in China. She has a Bachelor of Arts degree in Culture and Communications.
Vivian has been an Executive Assistant in Ace Body Corporate Management Pty Ltd since 2007. Her key role has been providing administrative support to the CEO and the management team, which includes preparation of documents, file management, organisation of meetings and conferences, liaison with clients, suppliers, managers and employees, and travel arrangements. Interests include travelling and reading.
Binnie Raff: Administration Manager
Binnie Raff had completed a three-year nursing course in Vietnam prior to migrating to Australia. She was later employed by an Australian hospital as an enrolled nurse.
Binnie’s key role in Ace Body Corporate Management Pty Ltd since its 1995 establishment has been in the management and bookkeeping of accounts. She has a keen interest in administration management and ensures the Company’s accounts and office operations are managed both effectively and efficiently as the Administration Manager.