Ace Head Office
CEO: Stephen Raff
Stephen Raff is the CEO and founder of Ace Body Corporate Management, the largest 100% Australian owned body corporate management company based in Melbourne. Stephen now supports over 110 franchise areas under the Ace name around Australia. Stephen has been involved with institute committees for the past 16 years and is an active member of the executive for the Victorian chapter for Strata Community Australia. He also maintains membership with other state institutes.Stephen has a certificate IV in Assessment and Workplace Training, is a qualified Surveyor for Retirement Villages, an Accredited Mediator and he holds a Master’s Degree in Management, among a number of other qualifications and post-nominals, including Fellow Strata Manager (FSM).Stephen is also the author of The Body Corporate Handbook, and heco-authored the bestselling book, Top Franchise CEOs’ Secrets Revealed. He regularly contributes articles for newspapers and industry publications.
National Training Manager: Julie McLean
Julie is the National Training Manager and has over 20 years experience in the building construction industry. She has been involved in design and construction of mechanical services for commercial buildings and has managed building services for leased premises, as well as a NATA quality system for a scientific organisation.Julie has a Bachelor of Engineering, Graduate Certificate’s in Contract Management, Energy Management, Diploma of Mechanical Services, ISO Internal technical Auditor; & has a Certificate IV in Property Services (Operations).Julie, along with her role as National Training Manager, presents at a number of state government, council and peak industry stakeholders on sustainability in strata. Julie has been on the Strata Community Australia (Vic) council for six years and assists on sub-committees for ethics, education and membership.
Senior Body Corporate Advisor: Ray Easterbrook
Ray Easterbrook previously worked in the childcare industry as an owner/manager of multiple childcare centres. Ray was also a body corporate secretary for many years, which ultimately led him to become an Ace Body Corporate franchisee. As a long time resident living near the beach, he is well aware of the harsh conditions experienced and is a specialist in the area. He has been an Ace manager for over 15 years and is a CPSM. His interests include football and dining out.
Vivian Chen: Executive Assistant
Prior to joining Ace, Vivian worked as a Senior Translator in a law firm and a Personal Assistant to General Manager in an international waste management company in China. She has a Bachelor of Arts degree in Culture and Communications and a Diploma in Business Administration.
Vivian has been an Executive Assistant in Ace Body Corporate Management Pty Ltd since 2007. Her key role has been providing administrative support to the CEO and the management team, which includes preparation of documents, file management, organisation of meetings and conferences, liaison with clients, suppliers, managers and employees, and travel arrangements. Interests include travel and cooking.
Daniel Hunt: Business Development Manager
Daniel Hunt has experience working in the media industry, specifically providing media monitoring to a broad range of companies and government departments. He graduated from Monash University with a Bachelor of Communication.
Daniel’s unique understanding of how the media industry operates and impacts on the success of a company is paramount to his role at Ace Body Corporate Management. His interests include Golf and Cricket.
Binnie Raff: Administration Manager
Binnie Raff had completed a three-year nursing course in Vietnam prior to migrating to Australia. She was later employed by an Australian hospital as an enrolled nurse.
Binnie’s key role in Ace Body Corporate Management Pty Ltd since its 1995 establishment has been in the management and bookkeeping of accounts. She has a keen interest in administration management and ensures the Company’s accounts and office operations are managed both effectively and efficiently as the Administration Manager.